PURCHASING AND PAYMENT TERMS:

PRODUCTS AND SERVICES

If you have requested that CL:AIRE invoice you for purchases of products or services, payment must be received within 28 days. If you have requested an invoice, it is your responsibility to forward the invoice to your paymasters for full payment within 28 days of date of invoice. When you pay by BACS transfer, cheque or card during this period you will receive an email once the payment has been verified, confirming that payment has been made in full. Please note that products and services will not be distributed or available to download until full payment has been received and your order confirmed.

EVENTS (this includes training courses, webinars & workshops)

Event and training course registrations will be secured upon receipt of payment. Delegates booking less than 30 days in advance of the event/training course date must pay by debit/credit card at time of booking. Cancellations received in writing 7 days before the event will be completely refunded. We regret that cancellations received after this date cannot be refunded, however delegates may be substituted up to three days before the event date.

CL:AIRE withholds the right to change the venue and/or speakers at any stage, and to cancel or postpone any event due to lack of delegate numbers or speaker cancellations up to 7 days before the event date. If the event has been cancelled, delegates will have their delegate registration fee refunded. If the event has been postponed, joining instructions will be sent to the delegates confirming the new date and location. If delegates are unable to attend the re-scheduled date, their registration fee will be refunded upon receiving a written request.

MEMBERSHIP

CL:AIRE Membership is an annual regularised subscription available to purchase online. Upon receipt of the subscription form (and subject to receipt of an official purchase order number at time of booking), CL:AIRE can issue an invoice which can be paid by BACS transfer, cheque or debit/credit card. Annual Membership commences once full payment has been received by CL:AIRE. Maximum payment terms are 28 days from invoice date. Subscription fees are revised annually and will be notified to members in writing. The subscription rates are calculated by the number of individuals and organisations whose work and interests touch upon contaminated land, environmental sustainability, regeneration, remediation, waste and other related activities.

Membership Cancellation terms: New members have 7 days from the invoice date to cancel their subscription and receive a full refund if payment has been made (on the basis that no documents have been downloaded from the Members area of the CL:AIRE website). Any requests for cancellation after this period will not entitle the member to a refund for the unused membership. All cancellations must be made in writing by the account holder or bill payer only; we cannot accept cancellations from third parties for security reasons. Please send your cancellation notice to: enquiries@claire.co.uk, or in writing to: CL:AIRE, ​Reading Business Centre Fountain House Queens Walk Reading RG1 7QF